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PRIVACY POLICY

Last Updated: August 19, 2026

Martinizing Cleaners, located at 570 El Camino Real #140, Redwood City, CA 94063 ("Martinizing Cleaners," "we," "us," or "our"), is committed to protecting the privacy and security of personal information obtained in connection with the use of our website, communications, and services.

This Privacy Policy (the "Policy") describes the types of information we may collect, how we use, maintain, and disclose that information, and the choices available to you when accessing or using our website or interacting with Martinizing Cleaners (collectively, the "Site" and "Services").

1. ACCEPTANCE OF POLICY

BY ACCESSING OR USING THE SITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS POLICY. IF YOU DO NOT AGREE WITH THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE SITE OR SERVICES.

2. INFORMATION WE COLLECT

We may collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular individual or household ("Personal Information").

A. Information Provided by You

We may collect Personal Information that you voluntarily provide to us, including, without limitation:

  • Name, mailing address, email address, and telephone or mobile phone number;
  • Information submitted through contact forms, service requests, quote requests, account registrations, or other forms;
  • Information necessary to schedule or provide cleaning, pickup, delivery, or other services;
  • Communications, feedback, questions, or other content you provide to us; and
  • Text messaging opt-in information and communication preferences.

B. Information Collected Automatically

When you access or use the Site, we may automatically collect certain information, including:

  • Internet Protocol (IP) address;
  • Browser type, device type, and operating system;
  • Pages visited, links clicked, and other usage information;
  • Referring and exit URLs and date/time stamps; and
  • Information collected through cookies, web beacons, and similar technologies.

C. Information from Third Parties

We may receive Personal Information from third parties that assist us in operating our business and providing our Services, including service providers, technology providers, analytics providers, and other business partners, as permitted by applicable law.

3. PURPOSES FOR COLLECTION AND USE

We may use Personal Information for legitimate business purposes, including:

  • To respond to inquiries and provide requested information or services;
  • To schedule and manage cleaning, pickup, delivery, and related services;
  • To process transactions and provide service-related communications;
  • To operate, maintain, secure, and improve the Site and Services;
  • To send confirmations, updates, reminders, and other administrative or service-related notices;
  • To provide marketing or promotional communications where permitted by applicable law and consistent with your communication preferences;
  • To conduct internal research, analytics, and business development activities;
  • To detect, prevent, or investigate fraudulent, unauthorized, or unlawful activity;
  • To comply with applicable laws, regulations, and legal processes; and
  • To enforce our rights and obligations under applicable agreements.

4. DISCLOSURE OF PERSONAL INFORMATION

Martinizing Cleaners does not sell Personal Information. We may disclose Personal Information in the following circumstances:

A. Service Providers

We may disclose Personal Information to third-party service providers that perform services on our behalf, such as website hosting, data storage, payment processing, customer support, analytics, communications, pickup and delivery support, and other operational services. These providers may access Personal Information only as necessary to perform services on our behalf and subject to applicable contractual and legal requirements.

B. Business Transfers

Personal Information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, including as part of a bankruptcy or similar proceeding.

C. Legal and Regulatory Compliance

We may disclose Personal Information when required by law or when we have a good-faith belief that disclosure is reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests;
  • Enforce our rights or agreements;
  • Detect or prevent fraud or unlawful activity; or
  • Protect the rights, property, security, or safety of Martinizing Cleaners, our customers, or others.

5. COOKIES AND TRACKING TECHNOLOGIES

The Site may use cookies and similar technologies to enhance the user experience, understand Site usage, and support operational and marketing functions. Cookies are small data files stored on your device that allow websites to recognize your browser and remember certain information.

You may be able to disable or manage cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of portions of the Site.

6. DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of Personal Information.

7. DATA RETENTION

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Policy, provide our Services, satisfy applicable legal, accounting, or reporting requirements, resolve disputes, and enforce our agreements.

8. YOUR PRIVACY RIGHTS AND CHOICES

Depending on your jurisdiction and applicable law, you may have certain rights concerning your Personal Information, which may include the right to request access to, correction of, or deletion of certain Personal Information and the right to opt out of certain communications.

California residents may have additional privacy rights under applicable California privacy laws. These rights may include, subject to applicable exceptions, the right to request information regarding Personal Information collected about them, request correction or deletion of certain Personal Information, and exercise other rights provided by applicable law.

We will not discriminate against you for exercising privacy rights provided by applicable law.

9. TEXT MESSAGING AND MOBILE INFORMATION

If you provide your mobile telephone number and consent to receive text messages from Martinizing Cleaners, we may use your number to send communications consistent with the consent you provided. Message frequency may vary, and message and data rates may apply depending on your mobile carrier and plan.

Martinizing Cleaners does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

You may withdraw your consent to receive text messages in accordance with the opt-out instructions provided in our messages. Your decision to opt out of text messages will not prevent us from communicating with you through other methods when permitted by law.

10. CHILDREN'S PRIVACY

The Site and Services are not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under 13. If we become aware that Personal Information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete such information.

11. THIRD-PARTY WEBSITES

The Site may contain links to websites or services operated by third parties that are not owned or controlled by Martinizing Cleaners. We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

12. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, stored in, or processed in the United States or other jurisdictions in which our service providers operate. These jurisdictions may have privacy and data protection laws that differ from those in your place of residence.

13. CHANGES TO THIS POLICY

Martinizing Cleaners reserves the right to update or modify this Policy from time to time. Changes will be posted on the Site with an updated "Last Updated" date. We encourage you to review this Policy periodically for updates.

14. CONTACT INFORMATION

If you have questions about this Privacy Policy, our privacy practices, or your Personal Information, please contact:

Martinizing Cleaners
570 El Camino Real #140
Redwood City, CA 94063