Martinizing
Pickup & Delivery
20,000
Five Star Reviews
Free Pickup & Delivery – Frequently Asked Questions
What is your free pickup and delivery service?
Our service allows you to have your garments picked up, professionally cleaned, and delivered back to your front door—at no additional cost.
Is the service really free?
Yes. There are no pickup or delivery fees. You only pay for the cleaning services you request.
How do I schedule a pickup?
You can schedule a pickup by:
- Calling our store
- Signing up online
- Downloading our app
- Setting up recurring service
- Monday pickup for Wednesday delivery
- Wednesday pickup for Monday delivery
- Tuesday pickup for Thursday delivery
- Thursday pickup for Tuesday delivery
How does the pickup process work?
Simply leave your items in a designated bag or area outside your front door. Our driver will collect them between 8:00 AM and 2:00 PM.
Do I need to be home during pickup or delivery?
No. As long as your items are accessible, you don't need to be present.
How are my clothes returned?
Your garments are professionally cleaned, pressed, and delivered neatly packaged to your front door.
How long does the service take?
Turnaround time is typically 2-3 business days, depending on the service requested.
What types of items can I send?
You can send dry cleaning, laundry, bedding, and other specialty items.
What other services do you offer?
We offer additional services including:
- Comforter cleaning
- Shoe repair and cleaning (place in a separate bag with instructions)
- Alterations (place in a separate bag with instructions)
- Wash, dry, and fold
What if I have special instructions?
You can include notes with your order. For example, if you need pants hemmed, place the item in a separate bag with instructions.
How do I pay for the service?
Payment is made using a credit card on file.
Is there a minimum order required?
No, there are no order minimums.
Can I set up recurring pickups?
Yes! We are in neighborhoods we service twice a week, making it easy to stay on a regular schedule.
How do I get started?
Call us, sign up online, or download our app to schedule your first pickup.